Buffalo Bison, Toronto Blue Jays Organization

Through this internship I was able to experience the exciting nature of working within professional sports. My main responsibility was to sell, exchange, refund, and manage tickets, including individual tickets, ticket packages, and concert tickets. Sales occurred in multiple facets, including in person and over the phone. Along with managing tickets, I also dealt with all different types of customer service interactions, such as accessibility needs, complaints, and others.